I usually don’t post the same information on both of my blogs, but I felt this was “groundbreaking”.
“Real estate had somehow missed the boat on the lessons of search,” said Rowles owner of MainRhode. And so Rowles and his counterparts at Century 21 set out to change that.
John Rowles, of MainRhode, is a former buyer with the company where I am licensed. He then became our website company I was intriqued with their concepts to reinvent the real estate search process. They just had a whitepaper published on them by Google. Click here to download it. They have combined Google Search and Google Maps to provide a groundbreaking user-friendly real estate website.
The Century 21 Access America website allows customers to search for real estate with a simple interface like they are familiar with from the major search engines. So, a customer can search for properties using language that sellers would actually use to describe a home. For example, a “single level two-bedroom house near public transportation and shopping” or a “handyman special, two-family home near Hartford.” A customer who had passed a house with a for sale sign while driving could enter a search for “well-landscaped yard on Main Street, Providence.” The same property would be far more difficult to locate using standard MLS searching.
It is a Google Map mashed up with our database that has the combined feeds from 3 CT MLSs, the RI MLS, plus enhanced listing information from their Agents. Since the whole point of using Google Search technology is to provide homebuyers with a search tool that returns accurate results, This has the combined effect making their listings relevant to a wider set of search criteria as well as improving the quality of the content that is associated with our client’s listings.
According to John Rowles, “we use 3 technologies provided by Google: Search, Maps, and Analytics for Agent Web sites. The Google Search Appliances we use start at $30k. Google Maps and Analytics, Trulia and Zillow are integrated using those service’s Application Programming Interfaces, or APIs. The use of APIs is generally free, but you have to meet the terms of service.”
APIs are one of the key drivers of Web 2.0, because they are the vehicles that enable you to improve your user experience using technologies and data that have been developed by third parties. Most of them use XML to query the third party tools and return relevant information. For example, they send Trulia a Zip Code from their Property Detail page and Trulia sends back a market snapshot for that zip. In exchange, they agree to display the third party’s logo as well as links to the third party’s own Web site on their Broker’s Web site.
Some Brokers might have a problem with that, but pretending that Zestimates don’t exist is not going to keep users on your site. In fact, it has the opposite effect, because the first thing many homebuyers will do when they find a listing they like on the Broker’s site is to go to Zillow and check the Zestimate. At that point, that Homebuyer may find that Zillow has the house listed for sale, with the seller agent’s contact info, and you lose the chance to position your agent as a buyer’s agent. By combining all of these tools in one place they retain more of the homebuyers because the whole is more useful than the sum of its parts.
The cost of using APIs varies depending on the Broker’s set up. If a Broker has a custom site and a Web team, they either have or can contract with a coder who can integrate APIs, but good coders are not cheap. Brokers who are stuck with a canned App from a better-known Real Estate Web site vendor might have a difficult time customizing their sites to use APIs unless the vendor decided to make it a feature that is available for all of their customers which, frankly, cheapens any function’s impact and reduces its value as a point of differentiation to zero.
MainRhode is unique in that we are a vendor, but we work with one broker in any given market exclusively, so our clients get the competitive advantage that comes from differentiating on user experience without the cost of hiring an in-house Web development team to develop and manage a custom web site.
Try out the site at www.c21accessamerica.com
If you enjoyed this post, make sure you subscribe to my RSS feed!